Never an offer to even cover my shipping at all? Get 10% Off Your First $50+ Fredericks Of Hollywood Order. There is some slight activity coming from this company when it comes down to resolving complaints, but so far it's neither timely, nor relevant. I carefully followed all instructions. Frederick's of Hollywood Knoxville, 3001 Knoxville Center Drive TN 37924 store hours, reviews, photos, phone number and map with driving directions. Does Frederick's of Hollywood Do Black Friday? ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Frederick's of Hollywood Customer Service. They are not recognized by the BBB and I have filed a report on them. Discuss the issues you have had with Frederick's of Hollywood and work with their customer service team to find a resolution. Ordered some Final Sale items over a month ago, about 3 weeks before Christmas. Frederick's of Hollywood may not have a customer service phone number, but you can speak with a representative by live chat or email by visiting the Contact … Its been 2 weeks and i have yet to communicate with anyone from here. I will never give this company my business again. And the credit want even for the amount tge owed me! They got money and started to tell lies and blah-blah to the buyer. I have about 6 of their corsets and love them. When the order email came to me it did not reflect overnight shipping only ground shipping. Called the number for CS online... no response, went to voicemail. It is absurd to still be charged shipping for a damaged item, even if they refund the purchase price. Don't waste your time. Boy do they look ugly on me!!! I placed an order and chose overnight shipping. Frederick's of Hollywood has a consumer rating of 3.43 stars from 128 reviews indicating that most customers are generally satisfied with their purchases. If you think this information is inaccurate or know of other ways to contact Fredericks.com please let us know so we can share with other customers. Their support doesn't give a crap about this situation. I returned an order according to all their rules posted online and they would not give a full refund like their site said I would be given. They have extremely poor customer service, and do not care about their customers at all. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. Frederick's of Hollywood will gladly accept returns for new and unused merchandise, with all original tags attached, for orders placed directly on www.fredericks.com. Then I was transferred to a man in customer service who condesendingly repeated that they could NOT reimburse me the original shipping, even though the item is damaged. Please reference order number ********. Since I will have to purchase a diferent item at a store now, I called FOH to make sure I can return the item and get reimbursed the original shipping that I paid. Another scamming website. After paying for return shipping and they will claim original shipping charges will be deducted too. I received email saying due to Covid it cou... How can I order high heels from Frederick's of Hollywood? On January 21st, I placed an order through fredericks.com and was quoted a delivery of February 1st. My issue is that I was not notified that there was a problem with my order until I contacted them to find out what was going on. DO NOT BUY THESE! Are you already getting the best deal? Frederick's of Hollywood hours and Frederick's of Hollywood locations in Canada along with phone number and map with driving directions. Frederick’s of Hollywood will accept returns that are received back to our warehouse within 90 days from delivery date for a refund or store credit. Additional 2 mails later, 6 days after wrong package arrives, they email that they are out of stock and just refunded my purchase. DO NOT ORDER FROM THIS WEBSITE, THIS SITE IS NOT LEGIT. Hours: Mon-Sat 4am-9pm PST; best time to call: 2:30pm. Unsure what size the panties were, they had the tag cut off. Don’t deal with them! By Phone. They will be broken, cheap quality items. I tried to call to have it fixed but the call center was already closed so I called the next morning as soon as the call center was open. I was first connected to a woman who could barely speak or understand english. promotion codes at fredericks.com can be obtained by you. Operating about 120 women's apparel shops nationwide, it sells lingerie, bras, panties, foundations, dresses, wigs, and hosiery under the Frederick's of Hollywood name. General: 732.902.5000 Fax: 732.902.5001 Customer Service: 1.877.728.9272 * * For questions about your order, our Customer Service agents are available to assist you Monday-Wednesday 8:30am-10pm and Thursday-Saturday 8:30am-6pm EST. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. Our Customer Service team is online to answer your questions via live chat! 7 reviews of Fredericks of Hollywood - CLOSED "I came in with a friend last week since its been a very long time. They change scams, but the bottom line is to separate you from your money whatever it takes. We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. We've created these shortcuts and apps to try to help customers like you (and ourselves!) Frederick's Of Hollywood Group Inc corporate phone number: (212) 798-4000. Our live chat hours of operation are: Monday - Sunday 7:00 AM - 8:00 PM Pacific. They sell the breast petals at Macy's and other dept stores as well. Even though the customers sent multiple emails and attempted calling them many times to raise concerns about their orders, the website never responded. Frederick's of Hollywood … But since it was my birthday I decided to make a preset for myself and ordered a couple of things. Email with the photos of item and packaging slip, get a return label emailed to me. Useful Links. This company has horrible customer service and I will never order from there again. Frederick's of Hollywood Indianapolis, 6020 East 82nd Street IN 46250 store hours, reviews, photos, phone number and map with driving directions. Item are to be returned within 30 days of the date it was received...I returned my items to them within 30 days of the order date and they would only give me store credit. So I print label, tape up package and drop off to post office. I order a Fredericks catalogue for 3 dollars with my credit card. navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Verizon FiOS or Samsung. The Frederick's of Hollywood Christmas sale helps you find the … Tried to contact them again, but they reps were terribly rude and provided no help. Three weeks later I put them on again and I noticed that one heel was wobbling and thought it was in the heel from being to skinny so I took them off looked at it and didn't see anthing. Promoted articles BEWARE!!! I had to call more ham once and wait on hold for 30 minutes before anyone would answer and when the call was finally answered I was told the order was already in the warehouse and there was nothing that could be done. I paid for a fast shipping, but they shipped my order with stupid USPS. I HAVE WARNED YOU. It takes no sweat to bring what you want home by spending less money. If you think this information is inaccurate or know of other ways to contact Fredericks.com please let us know so we can share with other customers. SCAM without any question. Technical Information. our live chat hours of operation are: monday - sunday 7:00 am - 8:00 pm pacific. Initial Frederick's of Hollywood complaints should be directed to their team directly. To place a new order, call anytime. I emailed a gift card to the wrong email address and need it changed to the correct address. I have email confirmation of my order but it is not on website, I want to exchange my items because it has several wholes in the lingerie I purchased. I am furious, not only because the shoes actually have an assembly flaw, according to the shoe reapt guy, but also because FOH sent me a whole size too big. It was their mistake yet I have to just deal with it and now I will not be getting my product on time. What a scam! Customer service is available Monday through Friday from 9 … Return Information. Oh Fredericks..how I have missed you! I always wanted to buy something from Frederick's. Fredericks of Hollywood Catalog Issue 428 1997 BTW they don't sell these at Victoria's anymore either. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Frederick's of Hollywood Customer Service. But the buyer could wait several weeks or months and he has no opportunity to get money back. Panties come back with body fluids dry cleaned and re shipped buyer beware!! The Fredericks Company Remains Open - Check for the latest COVID-19 updates Learn more We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. Rather than trying to call Fredericks.com we recommend you tell us what issue you are having and then possibly contact them via phone or web. All rights reserved. Apparently, they handle billing for something like 80 other stores that do the same thing. They refuse to either!!! That's completly illegal. Delayed return process, and has refused to process my refund even though i … GetHuman builds free tools and shares information amongst customers of companies like Fredericks.com. Tried messaging Customer Service on the website... no response. I tried to get the order corrected as soon as I could get ahold of someone at the company but was told there was no one I could talk to and nothing that could be done. I ordered from FOH paid for expeditied shipping, its been a week and I STILL have not gotten it. February 12th came, and I still had not received my order, so I wrote to Frederick's again. Unemployment Compensation Florida Phone Number. While 800-323-9525 is Fredericks.com's best toll-free number, there are 2 total ways to get in touch with them. Or take a look at the Samsung Phone Number page. Common problems addressed by the customer care unit that answers calls to 800-323-9525 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. This phone number is Fredericks.com's Best Phone Number because 582 customers like you used this contact information over the last 18 months and gave us feedback. I asked if he could overnight the package and he refused. Please keep sharing your experiences so we can continue to improve this free resource. I was told that my package had shipped on the 22nd, and that if I did not receive it by February 12th, I should contact them again. I e-mail Frederick's to inquire as to the status of my order. By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions. Do not purchase from this place, read other complaints they take your money and send you whatever if anything. So far they've taken about $50 USD, 4 weeks to "ship" my order, and 2 weeks to ignore my questions and complaints. ... Avg. Where' my order? We paid **. I had to spend $18 to get the one shoe fixed and I had hoped FOH would then send me a replacement with reinforced assembly made with screws, NOT staples. 2 weeks ago I ordered a satin chemise for a friends bridal shower (in 5 days). We've created these shortcuts and apps to try to help customers like you (and ourselves!) Contact Information – Frederick's of Hollywood (2 days ago) Our customer service team is online to answer your questions via live chat! I called the phone number next to the charge, which is [protected]. So I decided to try on some of their bras. If you look at our Verizon FiOS Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. It's not like I rushed to wear them so they sat in my closet for 5 months before I wore them in my home for all of 15 minutes. You can find contact details for Frederick's of Hollywood above. By February 6th, I still had not received my merchandise. While 800-323-9525 is Fredericks.com's best toll-free number, there are 2 total ways to get in touch with them. To speak to one of our Customer Service agents simply click the "Chat" icon at the bottom right hand corner of your screen.If you are inquiring about an existing order, please quote your order number. Frederick's of Hollywood 180 Madison Ave Ste 501 New York, NY 10016. Don’t buy from the company www.fredericks.com. Well, four weeks passed and I received nothing yet. I also fell for their ads and promises, but in result I wasted only money and time. That's not fast, not express, that's too slow!! The business was started by Frederick Mellinger (inventor of the push-up bra) in 1947. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. They are very well made. What? FOH has the worst customer service! It just arrived, wrinked as can be with a tear down the front. Then not even able to rectify the situation for me? The woman I spoke to on the phone did not help and did not care. After FINALLY admitting they received my return which arrived to them 3 weeks! I placed an order with Fredericks of Hollywood on January 28, 2012. ForLocations, Canada's Best For Store Locations and Hours. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. I ordered a bra and nightgown Was charged to my credit card June **th . Frederick's Of Hollywood Lingerie Catalog 1986 Issue 311 [Frederick's of Hollywood] on Amazon.com. Please respond. Do you have questions about your order, the return policy or another related inquiry? This is unacceptable. They were offering free ground shipping with a purchase of $95 or more. 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